A) We understand you are busy and sometimes things come up. If you cannot make it to our event, please contact the hosts. If you cancel 72 hours or more in advance of the event date we will refund your payment. If you cancel less than 72 hours of the event you will be charged but you will receive a Lightning Speed Dating Voucher you can use toward a future event. You can even transfer this credit to a single friend if you don't want to use it for some reason! If you cancel less than 24 hours of the event, you are charged as it is extremely difficult for us to replace you, however, if you have a friend to take your place that will work, just let us know the name. We strive to offer you the best experience possible. This means ensuring we have a full-field of participants and equal numbers of men and women. If you are a no-show and do not contact us prior to the event so we can get someone to fill your spot, then your registration fee is non-refundable. We take our events seriously and we know your time and the time of everyone who attends is valuable and we respect that. In case of event cancellation due to weather or other circumstances, you will receive a full refund.